Frequently Asked Questions
Who do you supply?
We work with cafés, restaurants, scoop shops, and other foodservice businesses looking to offer premium vegan ice cream.
What product formats do you offer?
We provide 11.4L pails, 10L wet mix bags, pints and geloato bars to suit different service styles.
Are your products vegan and dairy-free?
Yes! Our ice cream is 100% vegan, dairy-free, and made with our signature oat-based recipe.
Do your products contain allergens?
Our products are made in a facility that processes wheat, nuts and peanuts. Specific allergen details are available upon request.
Do you have any certifications?
Our products are Kosher and Pareve certified by Ottawa Vaad Hakashrut. While we use gluten-free oats, our facility is not gluten-free certified. Let us know if you need more details on ingredients or allergens!
Where are your products made?
We craft our ice cream in Colborne, ON using high-quality, clean ingredients.
What is the shelf life?
Our ice cream stays fresh for up to 1.5 years when stored properly at -18°C or below.
What are your order minimums?
Minimum order quantities vary by product. Get in touch to discuss your needs.
Where do you ship?
We ship frozen within Canada.
How much does shipping cost?
Shipping costs depend on order size and location. Contact us for a custom quote.
What is your lead time?
We recommend placing orders in advance to ensure availability. Orders placed on Monday by 12pm are shipped the same week.
Have more questions?
Reach out to us through our contact page [LINK TO THE Let’s work together PAGE], we’re happy to help!